Privacy Policy
Last updated: 20 SEPTEMBER 2025
This Privacy Policy describes how BLOODORANGE STORE (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.bloodorangestore.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
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What Personal Information We Collect
Information We Collect Directly from You
Information you provide directly to us may include:
- Basic contact details: name, address, phone number, email
- Order information: billing/shipping address, payment confirmation, email, phone number
- Account information: username, password, security questions
- Shopping information: items viewed, added to cart, wishlists
- Customer support information: details you provide when contacting us
Information We Collect through Cookies
We automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies. Usage Data may include:
- Device and browser details
- IP address and network information
- Interaction with our Site (pages viewed, clicks, session details)
Information We Obtain from Third Parties
We may receive information from:
- Service providers who support our Site (e.g., Shopify)
- Payment processors (e.g., credit/debit card info, billing addresses)
- Marketing and analytics partners who track engagement
How We Use Your Personal Information
- Providing Products and Services: Processing orders, payments, shipping, returns, and account management
- Marketing and Advertising: Sending promotions, tailoring ads, newsletters, and recommendations
- Security and Fraud Prevention: Detecting and preventing fraudulent or malicious activity
- Customer Communication: Responding to inquiries, providing support, improving Services
Cookies
We use cookies to:
- Operate and improve our Site
- Remember user preferences
- Run analytics to improve user experience
- Tailor marketing and ads
For Shopify-related cookies, see: Shopify Cookies Policy.
You may block cookies in your browser settings, but this may limit functionality of the Services.
How We Disclose Personal Information
We may share personal information with:
- Vendors and service providers (IT, payment processing, shipping, analytics)
- Marketing and business partners
- Affiliates or corporate group entities
- Authorities or parties in connection with legal obligations, fraud prevention, or business transactions (e.g., mergers)
We have disclosed identifiers, commercial information, and usage data to such parties in the past 12 months.
We do not use or disclose sensitive personal information for profiling purposes.
User Generated Content
If you submit reviews or other content publicly, it may be visible to others. We cannot control how third parties may use or share it.
Third Party Websites and Links
Our Site may link to third-party websites. We are not responsible for their privacy practices, and you should review their policies before sharing information with them.
Children’s Data
Our Services are not intended for children. We do not knowingly collect personal information from individuals under 16.
Security and Retention of Your Information
We take reasonable steps to secure your data but cannot guarantee complete security.
We retain personal information only as long as necessary to:
- Provide the Services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Your Rights and Choices
Depending on where you live, you may have the right to:
- Access, delete, or correct your personal information
- Request portability of your data
- Restrict or object to certain processing
- Withdraw consent (where applicable)
- Opt out of marketing communications
You can exercise these rights by contacting us. We may verify your identity before fulfilling requests.
Complaints
If you have a complaint, please contact us first. If unresolved, you may lodge a complaint with your local data protection authority.
International Users
We may process data outside your country, including in the United States. Where required, we rely on approved safeguards like Standard Contractual Clauses for cross-border transfers.
Contact
If you have questions or requests related to this Privacy Policy, please contact us: