Shipping Policy

Rates and Free Shipping Thresholds

  • Netherlands: €5, or free shipping on orders over €75 (2–4 business days)
  • Belgium, Germany, and France: €15, free on orders over €200 (2–4 business days)
  • Rest of Europe: €30, free on orders over €350 (4–6 business days)
  • USA, Canada, and Mexico: €40, free on orders over €400 (4–6 business days)
  • Rest of the World: €45, free on orders over €500 (4–6 business days)

International Duties and VAT

  • Orders shipped outside the European Union are sent Delivered Duty Unpaid (DDU).
  • This means import duties, taxes, or fees may apply when your order arrives in your country. These costs are not covered by BLOODORANGE STORE and are the customer’s responsibility.
  • For non-EU shoppers, 21% VAT is automatically deducted at checkout once you enter your shipping details.

Important Considerations

  • We ship with DHL: DHL Parcel for domestic orders and DHL Express for international deliveries.
  • Typical delivery times:

    EU: 1–2 business days
    International: 2–4 business days
    (Delays may occur during peak periods or due to courier issues beyond our control.)

  • Delivery times may be longer during sales, holidays, or promotional periods.

In-Store Returns

Customers in the Netherlands also have the option to return items in person at our Haarlem store:

BLOODORANGE
Gierstraat 14, 2011 GD Haarlem, Netherlands

This option is free of charge and may save you shipping costs. Please see our [Refund & Return Policy] for full details.

A Final Note

BLOODORANGE STORE is not liable for customs duties, import taxes, or fees charged upon your order’s arrival. These vary by country and are determined by your local customs office, so we cannot estimate them in advance.

We aim to make your experience with BLOODORANGE STORE as smooth and enjoyable as possible from browsing our curated collections to the moment your order arrives.

For any shipping questions or support, please contact us at:
contact@bloodorangestore.com